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Job Opportunity
Project Code：
10-d10-4
Position:
Risk Management/ Credit Control Manager/Supervisor
Location:
Beijing
Salary:
- Negociable --
Openings:
1
Gender:
All
Language：
English
Age:
26~48
Degree:
Associate/Diploma
Work Experience:
More than 3 years
Job Description:
Welcome to Empresaisa Intelligence Consultants!—Your Value Added Consultant!人才中介许可证第547号
我们的客户--全球知名工程公司--世界500强企业,您职业发展的伙伴.
Our client, a Fortune 500 company located in more than 50 countries worldwide, is one of the world’s hundred leading industrial corporations, and fields a workforce of over 200,000. She is world leader in each of its competencies. As a producer, processor and distributor of materials (glass, ceramics, plastics, cast iron, etc.), the company transforms raw materials into advanced products for use in our daily lives, as well as developing tomorrow’s new materials.
现我们的客户在中国北京为满足其发展的需要，急需招聘1名“Customer Service and Credit Control Supervisor”，具体要求如下：
Reports to：Supply Chain Manager
Subordinate：2
Location：Beijing
Job Purpose:
Lead the customer service team（sales admin function） and to provide various service to customers including the inquiry, claims, contract and credit control etc, to support sales and increase customer loyalty.
Main Functions:
1．Establish and effectively manage the process of sales contract and sales order management.建立销售合同以及销售订单处理的流程，并进行有效管理。
2. Establish and implement the process of coordination with sales, quality control and production, and continually improve the process.建立并执行与销售、检测和生产进行协调的流程，并持续改进。
3．Establish, implement the technical support process for customers and do the coordination, and continually improve the progress.建立客户技术服务的流程，并执行、协调，以及持续改进。
4．Establish and implement the process of A/R reconciliation and invoice management, and continually improve the effectiveness of the process. 建立和执行应收帐款对帐、催收和发票管理的流程，不断改进流程的有效性。
5．Establish the process of handling customer complaint/ claim, the process of customer satisfaction investigation, and monitor and manage the process implementation.制定处理客户抱怨和客户投诉的流程，进行客户满意度调查，并对执行情况进行监督管理。
6. Improve the performance of customer service team by performance management.对客户服务团队进行绩效管理，以提高其绩效。
Qualifications
1. College degree or above.
2. Legal and financial related background would be prior.
3. Minimum 3 year relevant experiences in CS related works.
4. Be familiar with products and company process.
5. Good English in written and oral.
6. Excellent computer skills, especially in Excel, Word. Be familiar with ERP.
7. Result-orientate, firm and reassuring, excellent communication and coordination skills with intelligence, team player, Integrity, loyal, work under pressure
公司提供有吸引力的薪水和激励机制，如果您或您的朋友符合上述条件，愿意与我们共同创造美好的职业前景，请将您的最新中英文简历发送到下列EMAIL地址：henry.wei@igcsh.com
Together, let Intelligence Consultants assist you into Your Next Economy - and into your success.
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